FAQs

If items bought are from more than one Vendor/Seller, your items will arrive separately. If your order consists of items from a single Vendor/Seller, your items may arrive together or separately. If your orders arrive separately, be rest assured that the remaining item(s) will be delivered to your address shortly.

Jeva Store is your trusted online marketplace that supports Nigerian entrepreneurs and we have many different Vendors/Sellers competing for business. Therefore, you may see the same product offered by different Vendors/Sellers at different prices. We believe that by supporting these ‘third-party’ Vendor/Sellers, we can offer you a wider product selection, more choice, increased convenience, and better pricing.

We offer all our customers ultimate peace of mind. We have you covered 100% on every eligible purchase. Visit the Buyer Safety Page to learn more.

Jeva Store delivers products to customers all over Nigeria. Lagos 2-5, Rivers 3-7, Abuja 3-8 & other states 4-9 days and Shipping from overseas takes 15-25 working days.

Jeva Store is a true online marketplace that empowers Nigerians across the country. This means that not all products on Jeva Store are sold or delivered by Jeva Store. In addition, Jeva Store buyers and Vendors/Sellers are found in every state in Nigeria. Given the varying factors involved (the time it takes a Vendor/Seller to ship, the courier company used, the distance between buyer and Vendor/Seller, and more) delivery times may vary but we ensure all customers get it delivered at the time given at the delivery note.

All orders will be delivered by other courier companies which is in partner with Jeva Store, depending on whether the item was sold by Jeva store or a third-party Vendor/Seller and on the delivery, method chosen by a third-party Vendor/Seller. You may be called prior to or on the same day as delivery to see if you are available to receive your order.

To track your order visit: www.jevastore.com/track